Frequently Asked Questions

  • YES! We offer a 15 minute in person consultation. We want you to feel 100% comfortable with us before you trust us with your health. Come see our space, meet our staff, and address any questions or concerns you may have with one of our expert clinicians!

  • Acupuncture needles are hair-thin and are inserted gently and shallowly by our skilled practitioners. While each person experiences acupuncture differently, most people feel a minimal amount of sensation as the needles are inserted. Most of our patients mention they experience a feeling of deep relaxation and even sleepiness while the needles are in place.

  • If you have any questions or concerns after treatment, feel free to contact us at 781-829-9355. Our friendly administrators will direct you to your practitioner.

  • If you need to cancel or reschedule, we can best assist you by phone, 781-829-9355. Please keep in mind that we have a 24 hour cancellation policy that may result in a 50% charge on your account.

  • This is our most frequently asked question! While the majority of our patients come in weekly, treatment frequency depends on the condition and chronicity. Your practitioner will tailor a treatment plan for you and will let you know how often you should come in. There are certain issues that can be addressed in 2-3 treatments, while other issues might require more treatments until your goals are met.

  • Acupuncture can treat just about everything. Everyone responds to treatment differently, and our practitioners will work with you on identifying the underlying root of the problem you may have and create the best treatment plan possible. We suggest you speak with one of our acupuncturists before you book your first appointment with any questions or concerns.

  • You do not need to bring anything with you. However if you have any blood work or test results that are relevant to your case, we ask that you bring it to our attention. Before seeing the practitioner, we will ask you to fill out some basic information and consent forms prior to treatment.

  • We don't recommend eating a huge meal before a treatment, but having a light meal so that you're not treated on an empty stomach is fine.

  • You can wear anything you like, but we do recommend a loose fitted clothing to provide easier access to acupuncture points. Draping and coverings are always available as needed.

  • The first time you visit New England Wellness Solutions, you will receive a comprehensive evaluation, a diagnosis and treatment plan. One of our experienced practitioners will work with you to determine the best treatment plan based on your case. After discussing the treatment plan and any adherence concerns, you'll have a treatment. An initial consultation is generally 30 minutes and follow up treatments are 45 minutes. Click here to learn more about the first visit.

  • Patients are often left with circular marks. They may look like bruises but don't hurt! Generally, they take about 5-7 days to go away on their own.

  • Cupping is safe to try and could work with an existing treatment plan. Like all therapies, it's important to visit a trained and licensed professional. And you should consult with your acupuncturist to see if it is a good fit for you.

Give us a call to schedule your appointment

We are open Monday through Friday, offering daytime and evening appointments. We are located in Hanover, MA.